Sharp District

Stephan Pringle Thursday, March 1, 2018

While streaming a K-Drama, I ran across an ad from Sharp District. The ad 0:47 YouTube video) ran for under a minute and offered viewers the chance to obtain a Free iPhone USB Lightening Cable by visiting their website at www.sharpdistrict.com. I ignored it the first time but since I was watching on an iPad instead of my Windows PC, the ad came back a few times as the series continued so I eventually checked it out.

Here is what I did not know at the time and later discovered.

Domain
The domain was only a few weeks old. If I knew that in advance, I would not have gone for the offer. A young domain does not mean a scam as it could have been registered recently for the promotion to see where customers are finding the product offer so that it can target it more in the future.

Shipping
The iPhone USB Lightning Cable is free but you still have to pay for shipping and it’s close to US$10.00. At a few ounces, that is expensive considering the cost of the shipping envelope and shipping via USPS. The website (which has no contact information) did mention that if there is a problem, the shipping fee would be refunded so I made sure to print a hard copy, and  PDF versions for my records while ordering.

Alerts
I received email alerts showing my order was placed, shipped, tracking info and that my order was delivered. This was the only way to get the contact email info for Customer Service which when contacted has gone answered.

Packaging
The way the cable was wrapped, it could get damaged and it appeared to have done so as it shows “Not Charging” when connected to my iOS device. The cable was folded in half (which crimped that area) then wrapped in a circle and fastened with those metal twist tie fasteners you see on loaves of bread.

Customer Service
Can you reach Customer Service? It does not appear so. There isn’t a phone number listed and the only email is through Gmail which has gone unanswered. Looking up the address on the shipping label shows that it is a residence (which was recently bought/sold before the domain registration) and not a factory or warehouse.

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Stephan Pringle

Technology Support Specialist at Sipylus
About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.
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facebook-profile-picture

Stephan Pringle

About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.

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