Where is the Auto Logout Period for Track-It located and more importantly, how do you configure it? Here is what you need to do so let’s get started.
Configure Auto Logout Period
01. Press the F9 key for the Administration Console.
Note: If your F9 key does not respond, choose Tools on the Menu.
02. Navigate to the Configuration.
03. Navigate to Administration.
04. Navigate to Auto Logout Configuration.
04. Enter any value that is greater than 0 and save.
This may help prevent technicians who are concurrent non-admins from staying logged in while on lunch or home. For those that are immune, please review how to end a technician’s Track-It session.
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Stephan Pringle
Chief Executive Officer at Sipylus
About The Author: Stephan Pringle is an Information Technology Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.
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