If you take a look at the hardware section, you will discover that I have encountered numerous scanners and the Canon imageFORMULA DR-2020U is one of them that I had the challenge of taking on.

Reported Issues
– ADF is Not Working
– Error Message when scanning
– Flatbed is not working
– Hardware not Detected

ADF is Not Working
When the Automatic Document Feeder (ADF) is not working, it is usually due to someone forgetting to remove a paperclip, staple, or some type of adhesive (Scotch Tape, Post-it Note, etc.) from the documents that are being scanned and it goes in and causes a jam. As long as the motor isn’t blown, removing the culprit and have it powered off for a few minutes will have it reset and operational as below.

Flatbed is Not Working
When the flatbed is not working, it is often a user locking the scanning head into place with the hidden switch. This protects the scanning head from damage when it is being shipped to you or when you take it on the go. Unlocking often does the trick providing the motor has not burned out when it tries to move and can’t because it is locked.

Hardware not Detected
When the hardware is not recognized or detected, it could be one or a combination of issues that is causing your problem.

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Stephan Pringle

Chief Executive Officer at Sipylus

About The Author: Stephan Pringle is an Information Technology Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.

Latest posts by Stephan Pringle (see all)

• Hardware is Not Recognized - Tuesday, November 17, 2020