If you are having a printing problem with an HP LaserJet 6L on Windows 8.1 for the first time, it could be the driver. When a client contacts me regarding this printer on Windows, the first thing I ask them is ‘Where did you get the drivers?’ and is told that Windows installed it for them once the USB cable was connected.
Unfortunately, when Windows 8.1 automatically install drivers for the HP LaserJet 6L, it may install incompatible drivers so you will want to manually add the Windows XP drivers from HP’s website before connecting the HP LaserJet 6L printer. As a rule, you should always install the drivers first then connect after a restart or connect when the printer’s installation software prompts you to do so.
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Stephan Pringle
Technology Support Specialist at Sipylus
About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.
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