When I am troubleshooting a computer with the user’s account, I always avoid using the Run window because I see that whenever I provide support behind another technician, I can see what commands the previous technician used and also things the user tried to access as well.
By avoiding this, I limit the user’s knowledge as some users will try to impress me by fixing issues themselves and sadly, they end up making things worse so a ten (10) minute job now take two (2) to properly fix.
I will launch the Command Prompt and run everything there as once it is closed, all traces are gone. Plus, I can target scripts on my USB Flash Drive since I know what issues I’m repairing.
Here are few ways that you can launch the Run window.
Using the Mouse
Right click the Start button the left click on Run.
Using the Keyboard
My favorite and fastest way is to press the Windows + R keys as I can do it with two (2) fingers on my left hand so hovering users don’t know what I did and will ask “What did you just do?” after the Run window magically appears.