One printer that I do not like to see brought in for repairs is the Xerox Phaser 3250. When the Xerox Phaser 3250 is brought in, it is usually for one or a combination of the following.
* Paper Jams
What you may believe to be a paper jam issue may actually be a misfeed issue where the printer grabs multiple sheets of paper or pulls it in at an angle as it was not lying properly.
The paper jam is one of the most annoying issues on the Xerox Phaser 3250. You will pull the entire unit apart to seek out a piece of paper lying somewhere that it should not be only to find out that the unit is jamming due to the tray
As you may have already guessed, smudges are caused by the ink in the cartridges. Often enough, replacing the current cartridge with a new one will fix the issue as long as ink did not transfer to any rollers such as those in the fuser unit.