If you are planning to use DocuSign, here are a few things that I have come access while providing support.
Browsers
There is a very high chance that you are using a computer with Microsoft Windows and if that is the case, you might be using Microsoft Internet Explorer (since it is often to default browser) with DocuSign. In a few years, DocuSign will no longer support Internet Explorer (especially when Microsoft will kill it off with Microsoft Edge themselves) so start switching over to one of these chromium-based browsers so that you won’t be caught off-guard.