If you receive a Script Error message when surfing with Internet Explorer, try the following.

Clean Up
The first method that you should try is by clearing cache and cookie info from the machine to see if it resolves the issue.

Reset The Browser
Resetting the Internet Explorer browser is one way of solving the Script Error message. Do this only if other free Internet browsers that are installed on that machine is fine or Internet Explorer on computers located on your network to reduce eliminating local settings when the issue is on the website itself.

If you have a corrupted Seoge UI Symbol font, it can cause an annoyance with the Windows Operating System. Why? Well, the font is used to display icons (such as a power button) on the logon screen and without a stable font, you will see vertical rectangles in its place.

Repairing the Font
To repair the font, you will need to navigate to the fonts folder in the Control Panel (Control Panel\Appearance and Personalization\Fonts) on another computer using an account that is in the Administrator group then copy the font (seguisym.ttf) to a shared drive or thumb drive so that you can import it into the troubled computer. A restart is not required but you will need to logout to see the changes.

Are you wondering how Web Companion Pro got installed on your computer? Well, If you were to download FileZilla from filezilla-project.org, it will be bundled along with the install.

Ad-Aware Web Companion Pro detects and blocks harmful websites, defending you against malicious threats such as malware, phishing sites and browser hijacking.

This is the reason why I always encourage users to read before they click and also to use the custom options when installing all software programs.

A bundled program could be useful but it can also have a old program that is not patched against exploits and this can be harmful to your system and information.

Are you considering using Shell Fork Bomb Protection? You should as it is helpful for the sites on your server. To configure the status between enabled and disabled, you need to navigate to Home > Security Center > Shell Fork Bomb Protection in WHM. Experienced users can try the Command Line access from cPanel.

When To Enable Shell Fork Bomb Protection
To prevent users who have terminal access (SSH/Telnet) the ability to use all of the resources on the server, you should enable Shell Fork Bomb Protection.

perl -I/usr/local/cpanel -MCpanel::LoginProfile -le ‘print [Cpanel::LoginProfile::install_profile(‘limits’)]->[1];’

When To Disable Shell Fork Bomb Protection
If you have a WordPress site, you should know tht Shell Fork Bomb Protection can conflict with certain caching plugins (like W3 Total Cache) so if you have any caching plugins installed and running on your sites go ahead and disable the protection.

perl -I/usr/local/cpanel -MCpanel::LoginProfile -le ‘print [Cpanel::LoginProfile::remove_profile(‘limits’)]->[1];’

If you have no access to Webmail from your home or office, log into your cable modem and see if these settings are enabled. If they are, then you have discovered the cause and will need to lower the blocking settings permanently or temporary when you need to connect to Webmail.

LAN-to-WAN: Allow as per below.
HTTP and HTTPS (TCP port 80, 443)
DNS (TCP/UDP port 53)
NTP (TCP port 119, 123)
email (TCP port 25, 110, 143, 465, 587, 993, 995)
VPN (GRE, UDP 500, TCP 1723)
iTunes (TCP port 3689)

WAN-to-LAN: Block all unrelated traffic and enable IDS.

If you have no access to WHM from your home or office, log into your cable modem and see if these settings are enabled. If they are, then you have discovered the cause and will need to lower the blocking settings permanently or temporary when you need to connect to WHM.

LAN-to-WAN: Allow as per below.
HTTP and HTTPS (TCP port 80, 443)
DNS (TCP/UDP port 53)
NTP (TCP port 119, 123)
email (TCP port 25, 110, 143, 465, 587, 993, 995)
VPN (GRE, UDP 500, TCP 1723)
iTunes (TCP port 3689)

WAN-to-LAN: Block all unrelated traffic and enable IDS.

If you have no access to cPanel from your home or office, log into your cable modem and see if these settings are enabled. If they are, then you have discovered the cause and will need to lower the blocking settings permanently or temporary when you need to connect to cPanel.

LAN-to-WAN: Allow as per below.
HTTP and HTTPS (TCP port 80, 443)
DNS (TCP/UDP port 53)
NTP (TCP port 119, 123)
email (TCP port 25, 110, 143, 465, 587, 993, 995)
VPN (GRE, UDP 500, TCP 1723)
iTunes (TCP port 3689)

WAN-to-LAN: Block all unrelated traffic and enable IDS.

Are you having problems with your HP OfficeJet Pro 8740 All-in-One Printer? Please see if any of these troubleshooting tips below will help in troubleshooting and repairing your device.

Recommended Items
– Gaffer Tape
– Mailing Label
– Permanent Marker
– Surge Protector

Optional Items
– Dust Rag
– Extended Power Cord

Power Button is Illuminated
If the power button is illuminated and pressing or holding it in does not power it off, you will need to disconnect the power cable that is located in the rear of the device (left looking from the front, right looking from the back) or from the wall outlet. Once the power cord is disconnected, keep it that way for at least thirty (30) seconds. If you have to do other tasks (such as answering the phones, door, etc.) use the gaffer tape that i mentioned above and secure it to the wall or surface that the device is laying on so that it will not fall down and into a crevice that will be difficult for you to get to. After thirty (30) seconds has elapsed, firmly reconnect the power cord and power up the device.

Power Button is Not Illuminated
A power button that will not illuminate means the device is not getting power. If this is the first time the device is being turned on, check once again and make sure that the power cord is pushed in firmly at both ends. If it will still will not power on, try switching to a different outlet as these go bad at times. If you find the outlet to be bad, cover it up with gaffer tape so that you know to avoid and look into repairing/replacing it soon as the outlets often die in pairs.

Screen is Illuminated
If the Liquid Crystal Display (LCD) screen appears to be on and is missing the icons to control the functions of the device, powering it off for a few seconds will help. If the power button is not responsive as I mentioned above, disconnecting the power cable for thirty (30) seconds will help.

Screen is Not Illuminated
If both the power button and LCD screen remains off, please check and make sure that all the cables are connected properly. When shifting the device, the cord at times become loose from the back. If that is the case and happens frequently, an extended power cable will help.

Sending a Transmission
After powering up the device, it may take up to three (3) minutes for the device to get a dial tone so that it can send and receive faxes so be patient. If after three minutes you can not send faxes, please make sure that you have placed the RJ11 connectors on your telephone cord into their proper jacks in the rear of the device. In a rush, I have plugged into the wrong jack by feeling with my hands.

Receiving a Transmission
Call from a phone to see if the line rings and also to see if the device answers. If the line rings forever, check in the settings to see if it is set for auto answer. On a dedicated fax line, this will not be a problem to set as it will not pick up voice calls.

If you notice that your email is stuck in the Outbox of Microsoft Outlook, you can do a few test to see what is the cause of the issue.

Outlook Web Access
Using one your installed free Internet browsers, navigate to the URL (ie. http://mail.example.com) that is used for remote email access and try and send an email to your self. This will confirm that your password is not expired or account is disabled and that the issue is with installed Microsoft Outlook. To get the emails out until you find a permanent solution or the IT Department can respond, return to Outlook and move the emails to the draft folder. Once in the draft folder, return to Outlook Web Access session in the browser and open the draft emails. From the Outlook Web Access, you can successfully send out the emails.

Outlook Profile
Sometimes, an Outlook profile will get corrupted so one option is to visit the Control Panel and create an additional profile for the account that is causing problems. Creating a new profile is also helpful for times when you cannot start Microsoft Outlook and receive Safe Mode error messages.

Are you buying a domain name that has already been registered? Check out the blacklists to see if you will have any problems emailing from the domain or will be blocked by visitors security filters.

I bought two used domains and one is blocked by schools as it was used for a proxy while the other is banned from AdSense for the content that it had.

* Google Safe Browse
* McAfee Site Advisor
* Phish Tank
* Zero Spam
* Dan
* DNSRBL
* Kempt
* Mail Spike
* McAfee DNSBL
* Blocklist.de
* DNSBL Chile
* aupads
* Backscatterer
* UCE ProtectL3
* UCE ProtectL2
* UCE ProtectL1
* Spamcop
* Wordfence Threat Defense Feed
* Spamhaus
* SORBS
* Pedantic
* Spamrats
* MegaRBL
* Interserver
* Realtime Blacklist
* abuseat
* Spamikaze
* Spam Cannibal

If Windows Update is stuck (especially on on 0%) for at least 30 minutes, it is possible that you have insufficient hard drive space to complete the updates. To determine this, you will needs access to a second hard drive or a second computer.

Second Computer
With access to a second computer, you can place your hard drive that is having the issue as a slave or secondary drive inside. Do not worry if the motherboard does not support adding a second hard drive as you should be able to use the data and power cable for your optical drive temporarily so you can see the capacity of the troubled hard drive in Windows Explorer.

Second Hard Drive
If you can not get access to a second computer, the next best thing is to get your hands on a second hard drive. If you have a mirror copy of your hard drive, this will be perfect as it will save you up to an hour installing the Operating System. Before powering up your backup drive, please remove the Ethernet cable so the computer can not go online to check for Windows Update. If you get the message of a hard drive not found when booting the hard drive, you will need to check your setting in the BIOS and cables once more.

In Microsoft’s quest to provide more screen real estate when surfing the Internet and Intranet, they went ahead and hid the Menu Bar in Internet Explorer and most people do not notice this until it is time to print the page.

When they need to print the web page and notice that the menu bar is no longer around to complete their tasks, my phone rings to find out what on earth I did to cause it. Thanks for that, Microsoft. Fortunately, it easy to help them fix it over the phone and with this article, I can now have them do it via email as well by linking to this tip while responding to their ticket.

Using the Mouse/Touchpad
1. Make sure that Internet Explorer is open and not minimized.
2. Move the mouse to the top of the Internet Explorer window.
3. Right click on Internet Explorer window.
4. Wait for the menu to appear.
5a. To enable, left click the Menu Bar option.
5b. To disable, left click the Menu Bar option.
6a. If it was hidden, confirm the that the Menu Bar is now showing.
6b. If it was showing, confirm the that the Menu Bar is now hidden.

Using the Keyboard
1. Make sure that Internet Explorer is open and not minimized.
2. Press and release the ALT key on the keyboard to activate the Menu Bar.
3. Next press and release the V key.
4. Now press and release the T key.
5a. To permanently show the Menu Bar, click the M key.
5b. To permanently hide the Menu Bar, click the M key.
6a. If it was hidden, confirm the that the Menu Bar is now showing.
6b. If it was showing, confirm the that the Menu Bar is now hidden.

If you have a fault light on a HUE-800S Ethernet Rail Switch, you need to see if PWR1 and PWR2 lights (or LEDs) are illuminated. If one is not, then you need to bridge PWR1 and PWR2.

Thanks to the HUE-800S Manual, I discovered that the electricians hired to do the configuration missed this vital part and was no longer being blamed for physically damaging the switch or making Ethernet cables by hand improperly to cause the issue.

I have had clients complain about their ability to watch videos online as the video playback is green in the many free Internet browsers that they have tried. If you are reading this, I hope that you will be fortunate to have it resolved as well.

Internet Explorer
With Microsoft’s Internet Explorer, there is a high chance that you need to have Microsoft Silverlight installed on the computer if the video is being streamed from a Microsoft website as it is their alternative to Adobe’s Flash. Since changes to the browser affects all local and domain users of the PC, be sure that you have local Administrator rights or have the password credentials for an Administrator account ready to enter when prompted. Before you attempt this solution, please check your GPU rendering setting under the Advanced tab of Internet Options as this has help users on Windows 8.1

Mozilla Firefox
I only need to use Mozilla Firefox with one website and that site is YouTube. It helps avoid most advertisements due to the plugins available plus play music in the background on mobile devices. Also, since I am not signed into YouTube on Mozilla Firefox, my recommended list stays clean. If you are on YouTube with Mozilla Firefox and your video playback is green, try lowering your video playback setting to the lowest that it can go. If the video playback is no longer green and returns when you go to a higher, right click on the video and

Here are some spam comments on blogs to watch out for if you are planning to start a blog or open up comments to your readers.

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Are you in need of Microsoft’s Windows 7 Service Pack 1? Before you can install Internet Explorer 11 on Windows 7, you will be informed that you need Windows 7 Service Pack 1 on your system if it is lacking.

1. Go to the download page on the Microsoft website.
2. Select Install Instructions to see which packages are available for download, and make note of the one that you need.
3. Select the appropriate language from the drop-down list, and then select Download.
4. Select the packages you need to install, select Next, and then follow the instructions to install SP1. Your PC might restart a few times during the installation.
5. After SP1 is installed, sign in to your PC. You might see a notification indicating whether the update was successful. If you disabled your antivirus software before the installation, make sure you turn it back on.

If you want remove the K1000 Agent from your system, you will need to create a batch file called agent_msi_remove.bat. If the K1000 Agent is not on you system when you execute the batch file, you will get the following.

[MSGCODE: 000] Begin agent_msi_remove.bat processing.
[MSGCODE: 002] K1000 Agent is not installed.
[MSGCODE: 100] End agent_msi_remove.bat processing.

If the K1000 Agent is on your system, then it will uninstall it. It should work without your account being in the Administrator group but it is best to be in the group or switch over to a local account that has such access.

agent_msi_remove.bat

@echo off

REM Copyright 2012 Dell Inc.
REM All rights reserved.
REM
REM File: agent_msi_remove.bat
REM
REM This bat controls K1000 Agent auto-removal
REM This file should be located in the K1000
REM client\agent_provisioning\window_platform
REM shared directory.
REM
REM Params:
REM %1 – optional, if present and “1”, then also removes all left-over config files
REM

echo [MSGCODE: 000] Begin agent_msi_remove.bat processing.

:: Set KProgramFiles to 32-bit dir on x64
SET KProgramFiles=%ProgramFiles(x86)%
IF NOT EXIST “%KProgramFiles%” SET KProgramFiles=%ProgramFiles%

IF EXIST “%KProgramFiles%\Dell\KACE\AMPTools.exe” goto detected
IF EXIST “%KProgramFiles%\kace\kbox\kinstaller.exe” goto detected
REM *** This line should never be reached, but I’m editing it and leaving it here for posterity’s sake
IF EXIST “%ProgramFiles%\kace\kbox\kinstaller.exe” goto detected

echo [MSGCODE: 002] K1000 Agent is not installed.
goto end

:detected

REM *** K1000 AGENT REMOVAL (5.2 or later) ***
REM Launch AMPTools.exe in uninstall mode
REM

IF NOT EXIST “%KProgramFiles%\Dell\KACE” goto 51agent
IF NOT EXIST “%KProgramFiles%\Dell\KACE\AMPTools.exe” goto 51agent

echo [MSGCODE: 005] K1000 Agent is detected.
echo [MSGCODE: 006] Removing K1000 Agent.
cd /D “%KProgramFiles%\dell\kace”
REM Change the dir since AMPTools can’t remove current dir
cd ..

REM *** ADDITIONAL CLEANUP ACTIONS ***
REM Remove any unused or unwanted files here
REM Example: Remove any residual 5.2+ agent files
if “%1” == “1” (
echo [MSGCODE: 010] Removing all agent files.
start /wait kace\AMPTools.exe -uninstall all-kuid
) else (
start /wait kace\AMPTools.exe -uninstall
)

REM We need to wait 15 seconds for msiexec to complete agent uninstall
ping 127.0.0.1 -n 15 -w 1000 > nul

REM Report if the agent is installed, so the K1000 provisioning system
REM can record success or failure.
REM The server will be looking for this string, so don’t change it,
REM without changing it as well.
if exist “%KProgramFiles%\Dell\KACE\AMPTools.exe” echo [MSGCODE: 003] Uninstall failed: K1000 Agent NOT removed.
if not exist “%KProgramFiles%\Dell\KACE\AMPTools.exe” echo [MSGCODE: 004] K1000 Agent successfully uninstalled.

:51agent

REM *** K1000 AGENT REMOVAL (5.1 or earlier) ***
REM Launch kinstaller.exe in UNINSTALL mode
REM This uninstall call uses the existing
REM kinstaller.exe in the K1000 program files
REM directory to do all the work of
REM uninstalling the K1000 agent
REM

IF NOT EXIST “%KProgramFiles%\kace\kbox” goto oldagent
IF NOT EXIST “%KProgramFiles%\kace\kbox\kinstaller.exe” goto oldagent
goto endExistsCheck

REM To remove any old agent installed at hard coded location …
:oldagent
IF NOT EXIST “%ProgramFiles%\kace\kbox” goto end
IF NOT EXIST “%ProgramFiles%\kace\kbox\kinstaller.exe” goto end
set KProgramFiles=%ProgramFiles%

:endExistsCheck
cd /D “%KProgramFiles%\kace\kbox”
start /wait kinstaller.exe -display_mode=silent -uninstall

REM *** ADDITIONAL CLEANUP ACTIONS ***
REM Remove any unused or unwanted files here
REM Example: Remove any residual 1.x agent files
REM rmdir /S /Q “%KProgramFiles%\KACE\KBOX-DM”
if “%1” == “1” echo [MSGCODE: 010] Removing all agent files
REM Change the dir since rmdir can’t remove current dir
cd ..
if “%1” == “1” rmdir /S /Q “%KProgramFiles%\KACE\KBOX”

REM Report if the agent is installed, so the K1000 provisioning system
REM can record success or failure.
REM The server will be looking for this string, so don’t change it,
REM without changing it as well.
if exist “%KProgramFiles%\kace\kbox\kboxclient.exe” echo [MSGCODE: 003] Uninstall failed: K1000 Agent NOT removed.
if not exist “%KProgramFiles%\kace\kbox\kboxclient.exe” echo [MSGCODE: 004] K1000 Agent successfully uninstalled.

:end
echo [MSGCODE: 100] End agent_msi_remove.bat processing.

If you see RSA WebCRD in the title of a webpage on a website, that site is most likely an educational institution and the section is created for their Printing Department. It seems that one institution will use it and then the others copy to stay competitive or Rochester Software Associates, Inc. has a great Sales and Marketing Team to push the software.

Note: Be sure to get the SurePDF Driver if you will be using such services as it ensures that your document prints accurately, exactly the way it appears on your Windows or Mac application.

SurePDF 5.0 for Windows
Windows 10, Windows 8.1, Windows 8, Windows 7

SurePDF 5.0 for MacOS X
Mac OS 10.10 (Yosemite), Mac OS 10.11 (El Capitan), Mac OS 10.7 (Lion), Mac OS 10.8 (Mountain Lion), Mac OS 10.9 (Mavericks)

The host name on routers is one the the most important information to know as an IT Technician or even an Internet user. Normally, you can access a router web interface that is on your network by visiting http://192.168.X.X or http://10.0.X.X (a reserved static IP Address known as the GATEWAY) but unfortunately, the information can be changed and sometimes without your permission when there is a potential for an IP Address conflict on the network as seen below.

Important Update

To avoid a conflict with your Internet Service Provider, your router’s IP address has been updated to 172.16.0.1.

You must now update the IP addresses in your router’s configuration settings for each relevant service, such as port forwarding and IP address reservation.

If you no longer have the information posted above or can not access the router because it was changed by someone else, you could visit the Command Prompt and let IPCONFIG list the results to get the new GATEWAY information. Please note that if you are on WiFi, you could receive incorrect info if AP Isolation is being used.

If the Command Prompt is disabled due to Local or Global Policy, try these links instead to regain access to the router.

Clear
– http://clearspot

D-Link
– http://dlinkrouter
– http://dlinkrouter.local

Netgear
– http://routerlogin.com
– http://routerlogin.net

Linksys
– http://myrouter.local

Sipylus
– http://sipylus.net
– http://sipylus.local

TP-Link
– http://tplinkmodem.net

Having a problem with your computer and believe it is virus related? Well, I would suggest to you that you download, install and run the latest Microsoft Safety Scanner on your computer and check if it helps you to find the issue and correct the problem.

Please note that any data files that are infected may only be cleaned by deleting the file entirely from the system, which means there is a potential for data loss if you do not have a backup stored away in a free online storage account or locally on a USB Flash Drive.

Do you know how to check the headers of the email in Microsoft Outlook? Most people do not that it is possible. Well, it is very possible to do so from the OPTIONS area. With the knowledge, you can see if the Microsoft Outlook Test Message that you found in your inbox or trash was originated from your computer or network.

Headers of the Email

Return-Path:
Delivered-To:
Received: from

Return-path:
Envelope-to:
Delivery-date:
Received:

To:
Subject:
X-PHP-Script:
Date:
From:
Message-ID:
X-Mailer:
MIME-Version:
Content-Type:

Outlook Versions
* Outlook 97
* Outlook 98
* Outlook 2000
* Outlook 2002
* Outlook 2003
* Outlook 2007
* Outlook 2010
* Outlook 2013
* Outlook 2016
* Outlook Express for Windows
* Outlook Express for Macintosh

If you are unfamiliar with the K1000 Service Center, the login screen has the information below.

Welcome and Login…
Welcome to the User Console. The “Downloads” tab contains software available for you to download and install. You can search on software by title, vendor, or label. Please only download and install software that you require.

You must login in to the User Console to browse software. Please enter your organization’s common user name and password below to login. If you have problems logging into the site, or cannot find software that you require please contact the IT Staff.

To see if your IT Department pushed the K1000 Agent to your computer with Global Policy or installed it in person, you can execute a little script that displays the following but please only do so if you want to remove the K1000 Agent as well.

[MSGCODE: 002] K1000 Agent is not installed.

Sadly, a Network Profile can become corrupted and the only quick way to fix it is use the Registry Editor to delete the profile from the ProfileList then later append ‘.old’ to the corrupted profile and ask the user to log in once more and then save a .txt file on the desktop to see if it .txt file erases itself once they log out. If the .txt file remains on the desktop the profile is not detected as temporary and you can then copy the files from the appended ‘.old’ account so that the user can have access to them again.

Please keep in mind that you will have to setup Outlook (and similar programs) again so that they can access their email from the Exchange Server. The steps to recreate a network profile is as follow.

Using the Registry Editor (Regedit.exe)
01. Log into the computer with a Local Administrator account.
02. Left-click the Start Button when from the Desktop.
03. Type regedit in the Run/Start Search box.
04. Wait for the Registry Editor window to open.
05. Double-click on the HKEY_LOCAL_MACHINE folder.
06. Double-click on the SOFTWARE folder.
07. Double-click on the Microsoft folder.
08. Double-click on the Windows NT folder.
09. Double-click on the CurrentVersion folder.
10. Double-click on the ProfileList folder.
11. Scroll through the listed key there paying attention to ProfileImagePath.
12. Now delete the key name that mentions the corrupted user’s network profile.
13. Minimize the Registry Editor window.
14. Navigate to the user’s profile folder on the boot drive. (C:\Users or C:\Documents and Settings\)
15. Append the username with ‘.old’ in the list.
16. Log out then have the user log into the computer.
17. Save a .txt file on the desktop and log out the user.
18. Have the user log in again and check for the .txt file.
19a. If the .txt file is still there, the issue is fixed so close the Registry Editor and restore the account.
19b. If the account is temporary, delete the profile from the Registry Editor again or setup a new hard drive and migrate the files from the account.
20. After four weeks, you can recycle the old drive if it had to be replaced or delete the appended profile to save disk space.