Having a problem with your computer and believe it is virus related? Well, I would suggest to you that you download, install and run the latest Microsoft Safety Scanner on your computer and check if it helps you to find the issue and correct the problem.
Please note that any data files that are infected may only be cleaned by deleting the file entirely from the system, which means there is a potential for data loss if you do not have a backup stored away in a free online storage account or locally on a USB Flash Drive.