When someone has something important to print by the end of the day, they are greeted with a message showing 0x6100004a and since I am the printer guru, it then becomes my task to fix it. Normally, this takes about an hour (removing parts and cleaning them) to properly fix but it can be done in a quarter of the time to get the user to print their document then tweak overnight. Below are just a few ways you can see if the error is valid or a ghost issue and models showing the error message.
Affected Models
* HP OfficeJet 6830
* HP OfficeJet 6962
* HP OfficeJet 6958
* HP OfficeJet 6968 (in the video)
* HP OfficeJet 6975
HP OfficeJet 6968 – Before
HP OfficeJet 6968 – After
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Stephan Pringle
Chief Executive Officer at Sipylus
About The Author: Stephan Pringle is an Information Technology Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.
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