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Thursday, December 18, 2025

Stephan Pringle

Technical Support Specialist

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  • Tips

Can’t Play YouTube Videos

Stephan Pringle Tuesday, October 24, 2017
If you find that you can’t Play YouTube Videos on a Windows PC after doing so the previous day, I may have a simple fix…
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Trojan.Emotet

Stephan Pringle Monday, October 23, 2017
It took a few months but I finally ran into the Trojan.Emotet malware on a client’s computer. They were happy that I discovered it as…
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Trojan.Agent.Trace

Stephan Pringle Sunday, October 22, 2017
A client believed that they had a virus on their computer so they asked me to check it out. After my test, I did not…
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Sapphire Radeon Pulse RX 580 8GB

Stephan Pringle Tuesday, April 18, 2017
While building a Hackintosh, one of the Graphical Processing Unit (GPU) that I chose was the Sapphire Radeon Pulse RX 580 8GB due to the…
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Block YouTube Advertisement

Stephan Pringle Friday, March 24, 2017
I have found a great way to block YouTube Advertisement and I find that it works with all browsers and operating systems that is capable…
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COM Surrogate

Stephan Pringle Thursday, March 23, 2017
I was about to grab some lunch when a client called in frantically that they had a COM Surrogate warning message that popped up on their…
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.NET Framework 3.5

Stephan Pringle Wednesday, March 22, 2017
While installing a DYMO LabelManager PNP Label Maker for a client in their office, I noticed that .Net Framework 3.5 was required. I felt this…
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Lines While Printing and Scanning

Stephan Pringle Tuesday, March 21, 2017
Are you seeing lines while printing and scanning on an HP All-In-One Printer? I have encountered this issue numerous times and I can use my…
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Script Error

Stephan Pringle Monday, March 20, 2017
If you receive a Script Error message when surfing with Internet Explorer, try the following. Clean Up The first method that you should try is…
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Corrupted Segoe UI Symbol Font

Stephan Pringle Sunday, March 19, 2017
If you have a corrupted Segoe UI Symbol font, it can annoy you while using the Windows Operating System. Why? Well, the font is used…
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