A client believed that they had a virus on their computer so they asked me to check it out. After my test, I did not notice anything suspicious in the Control Panel area but after seeing that one of the free Internet browsers installed was Google Chrome, I grabbed my CD with Malwarebytes so that I could scan their drive and came to find that it had Trojan.Agent.Trace which had hijacked all their desktop shortcuts linking to Internet Explorer along with installing rogue Chrome Extensions.
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Stephan Pringle
Technology Support Specialist at Sipylus
About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.
Latest posts by Stephan Pringle (see all)
- Troubleshoot Fan Failures - Sunday, October 17, 2021
