If Microsoft Word force exit on you, you will be required to install and execute Microsoft Security Essentials. Once you have completed the installation task,…

Did you know that magnifiers and magnifying glass can be helpful to you as a technician? Often, the parts that you will need to replace…

One important and overlooked tool for a technician is their penmanship. Most technicians feel that that can always “fire off” an email to the user…

Here are some ECHO commands that you may find useful to type manually or in a batch file. ECHO This function shows you if command-echoing…

Have you ever wanted to echo a blank line in your batch files? Well, all you need to do is to add a dot or…

With users having access to multiple accounts and multiple computers, there will be a time where Outlook prompts for a Domain Name when you need to…

Should you create a site map for web logs? You might be pondering the benefits a site map will provide for your web log when…

Some actions on the Internet will remove Google as your Search Engine. To change the Search Engine in Chrome, try the following. 1. Open a…

Once per day, I need to kill off or end a technician’s Track-It session as they leave their session open and go to lunch or…

While working at AT&T Wireless in Customer Service, a frequently asked question was how to find the IMEI on LG Tracfone phones so I am…