Dell Latitude E6410

I had the opportunity to get my hands on a Dell Latitude E6410. The seller mentioned that they could look at the BIOS and see POST or and get to the Command Prompt on a bootable CD but the Graphical User Interface (GUI) for Windows would not show up.

Pre Inspection
I thought this would be a corrupted video driver which I could attempt to repair or replace and at the most, reinstall Windows 7, 8 or 10 but I would come to learn that this was not so and was a hardware problem that would require the motherboard to be replaced.

Post Inspection
I’m not sure what happened but the USB port on the right was damaged and one (1) of the four (4) pins was touching metal so when the POST completed and it was time for the OS to take over, it crashed when support for the USB was granted. Thankfully, this could be bypassed with an option disabled in the BIOS.

Temporary Fix
To save replacing the motherboard, I disabled the USB port in the BIOS. This allowed the me to install Windows 7 and upgrade to Windows 10.

Permanent Fix
A few weeks later when I had some time, I opened the unit and straighten the pins and was able to enable the USB ports settings in thee BIOS.

Bonus
With the E6410 working perfectly, I can now run make it into a Hackintosh to run Windows, macOS and Ubuntu.

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Stephan Pringle

Technology Support Specialist at Sipylus
About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.
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Stephan Pringle

About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.