Error Codes on HP Printers

Thursday, January 15, 2004 Articles, Tips Comments Off

The weekend is coming up, and you are done with your report a day early. It’s time to print it, but sadly, you are now trying to identify error codes on HP Printers. Before you bash it with a hammer, see if you can fix it yourself.

10.XX.XX

10.00.00 e-label Memory Error
The hp device is not able to recognize the cartridge data. The toner cartridge is found but malfunctioning. Whenever this error shows, a question mark [?] shows up on supplies due to the issue.

10.00.10 e-label Missing Memory Error
The HP Laserjet printer is unable to discover the e-label. This error code suggests that the hp laser printer has determined that the e-label is not there. Anytime this error occurs, a question mark presents itself on supply with the issue.

10.00.30 Used Supply In Use
A used supply is being used at the time

10.23.15 Install Fuser kit
The fixing assembly isn’t installed properly.

10.23.60 Fuser Kit low
The hp device indicates whenever a supply level is low

10.23.70 Replace Fuser Kit

50.XX.XX

50.1x.yz Low fuser temperature failure
x = fuser mode, y = previous printer sleep state, and z = next printer sleep state.
50.2X.YZ Fuser warm-up error
50.2F.00
50.3X.YZ High fuser temperature
50.4X.YZ Drive circuit fault
50.6X.YZ Open fuser circuit (heating element failure)
50.7F.00 Fuser pressure-release mechanism failure
50.9X.YZ High fuser temperature 2
50.AX.YZ Low fuser temperature 3
50.BX.YZ High fuser temperature 3

51.XX.XX

52.XX.XX

55.XX.XX

55.00.01 DC controller memory error.
55.00.03 DC controller no engine response.
55.00.04 DC controller communications time out
55.00.05 Engine Firmware RFU Error
55.01.06, Error DC controller To continue to power off printer and the power on the printer.
55.02.06 Error DC controller To continue to power off printer and the power on the printer.

56.XX.XX

57.XX.XX

57.00.01 Fan failure Cartridge upper (FM3) failure
57.00.02 Fan failure Cartridge lower fan (FM4) error.
57.00.03 Fan failure Duplex fan FM2 failure.
57.00.04 Fan failure Scanner fan FM1 failure.

58.XX.XX

58.00.02 Error Environmental sensor failure
58.00.03 Error DC controller failure.
58.00.04 Error Low-voltage power supply unit malfunction.
58.01.04 Error 24V power supply error during operation.

59.XX.XX

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Stephan Pringle

Technology Support Specialist at Sipylus

About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.

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