The HP ScanJet Enterprise Flow 5000 s4 is the scanner that users who require multiple Fujitsu scanners but lacks the budget to do so. To see what to expect or how to troubleshoot an issue, please see below.

USB Error
A USB Error can be attributed to many issues but is often due to the USB cable being disconnected from the computer or the scanner so you will want to unplug both ends, check for debris and then reinsert. If the issue persists, restart the computer after saving all your important documents as it may have had a hiccup. You will also need to make sure that the PC stays awake as being off will trigger the message. As a last resort, you may also try switching the USB cable to where your keyboard and mouse are connected or test on another computer with another device.

Test Scan
A quick way to do a test scan is to head on over to the Devices and Printers area in the Control Panel. Find the HP ScanJet Enterprise Flow 5000 s4, right-click on it and select the ‘Start Scan’ option. A window will then launch for you to do a scan. Often, legal-size may end up being the selected option so be sure to choose the letter-size option if that is the correct size of your document.

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Stephan Pringle

Technology Support Specialist at Sipylus

About The Author: Stephan Pringle is an Information Technology Support Specialist. He covers hardware and software and provides tips for you to troubleshoot and repair issues on your own. In his spare time, he writes articles about the State of New York on his Hackintosh and HackBook and that has helped him to become the top contributor of the New York City section of Yahoo! Answers.

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