Over the years, I have seen numerous issues with a Canon imageCLASS Printer. Some are simple to troubleshoot while others are not. Let us go over what I have encountered.
One issue that I see frequently is the end-user having trouble to scan with a Canon imageCLASS MF4450 that is hooked up to their workstation, so I wrote an article to cover it so that they and those searching the Internet can refer to it when needed.
Now, for some reason, the end-users expect to be able to scan to their workstations from a Canon imageCLASS Printer the is set up in a networking environment. An Epson WorkForce is what they need or a Ricoh or HP which can scan to an email address.