Are you trying to run Banner Navigation & HESAA.org (Higher Education Student Assistance Authority) in Internet Explorer on a Windows system and is not getting anywhere due to Java plugin issues? Well, you should be able to get it to work if you follow my tips. Please note you will need to know how to verify the Java version on your device and the quickest way is to go to the Control Panel and check under Program and Features.
Old Versions of Java
If the computer is running an old version of Java (such as Java 6), you will unfortunately need to use two browsers at a time. For Banner Navigation, you may continue use Internet Explorer but for HESAA.org, you will need to install the latest version of Firefox as it is the best from the list of free Internet browsers being offered to you. Please be sure to disable auto updates for Java or it will cause undesired results for Banner Navigation.
Latest Versions of Java
Now, if the Windows computer is running the latest version of Java (such as Java 8 and above), all you need to do is navigate to the Control Panel, look for Java or Java 32 Bit, then open it and add the URL for your Banner Navigation and the page on HESAA.org under the Security Tab.
Please note that the TAB feature on the Banner Navigation login screen that lets you move from the username to password areas will no longer work for you so please utilize the mouse to switch. It’s one of the bugs I have discovered and hope it will be fixed in future updates.
* Windows 7
* Windows 8
* Windows 8.1
* Windows 10
Previous version of Microsoft Windows before Vista were untested. However, the only issue that you should encounter is with Internet Explorer since XP and Vista are limited to 8 and 9 respectively. HESAA.org will either encourage you to switch browsers or fail to connect with a warning.